We were all first timers at different things in our lives. Here we make it really easy for you. When you make a booking for the first time, we send you an email that has a check list included. It also has details of where we are, our office hours etc. You are most welcome to bring along anything special with your pet, such as toys and treats. What usually happens with first timers is they bring along pretty much everything they can find, except the kitchen sink, which was simply too difficult to remove. Farewell tears are an acceptable item. But when the pet is picked up after it’s holiday, and the owner sees it was well looked after, the pet is happy, and content, the worry subsides. On the second visit, the dog is usually up at the car window, and all excited about coming back to this groovy holiday camp. By the third time, the owner rocks up with the pet, no toys or bedding and is far more interested in their own holiday, rather than the pet’s. We have often toyed with the idea of setting up a drive thru like McDonalds where you can chuck the pet to us without getting out of the car and keep rolling on. But first timers may be a bit horified – regulars both pet and owner would love it! So it’s all about attitude, first time apprehension, and the fact you are leaving your best friend with a complete stranger, but after the first time, contentment. Occasionally, the human may need a little training – you are most welcome to ask about that!
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